Parcel signing rule for international transit order:
1. Lotusgoo will not sign your parcel if its arrived with damaged packaging or doesn’t match our signing standard.
2. Once parcel are accepted by warehouse, Lotusgoo will arrange inspection and check whether contains any potential prohibited goods or not. After those test then goods will be stored.
3. If your parcel or goods can not match transportation requirement of AIR, vessel, truck or others, Lotusgoo will remark in your order status and contact you for parcel returns issue.
4. Lotusgoo’s warehouse are at HUIZHOU city, normally it will takes 3~5 days to deliver parcel to warehouse, if you still can’t check your parcel details on Lotusgoo after 5days, please contact your local parcel carrier first, or contact Lotusgoo customer service for further assistance.
Inspection and Warehouse storage rule notice.
Lotusgoo will check the quantity, color, size and others information of the goods. After inspection are done, Lotusgoo will remove the original packaging and pack goods into new ziplock bag and store. (For the items which are fragile, or easy to break, or oversize, or in other special condition, Lotusgoo will keep your goods in original packaging, but subject to actual operation.)
REMINDER:
a. Color difference, size measurement error, actual usage result or etc are not included in the inspection service;
b. Electric appliance, digital products, peripheral products or other functional products’ quality, model, accessories and etc are also not included in the inspection service.
c. For “CD”, “Garage Kits” and other similar goods, Lotusgoo can only simply check the appearance without open wrapping, others are not included in the inspection service.
Prohibited items:
1. Items are not allowed to circulated or delivered by laws and regulations;
2. Hazardous materials such as explosive, flammable, corrosive, radioactive, toxic and etc;
3. Reactionary newspapers, books or obscene articles;
4. All kinds of currency;
5. Items that hazard public health;
6. Perishable item;
7. Live animal (except bees, silkworms, and leeches but must in well packaged and can ensure staff and delivery safety)
8. Items are not in proper packaging, may endanger to human safety or endanger to delivery equipment or cause pollution.
9. Other items are not suitable for delivery.
Prohibited items by general postal stipulation:
1.the item or its package are or may cause damage to other mail, or postal equipment, or harms the courier safety;
2.Package are sealed with metal buttons or other sharp edges, which may hamper mail processing;
3.All kind of firearms, ammunition, explosives substances, flammable substances, corrosive substances, radioactive materials, toxic substances, anaesthetic substances, biochemical materials, infectious substances and gases;
4.All kind of reactionary newspapers, books or obscene articles that endanger social security and stability;
5. Items that hazard public health;
6.Items which are prohibited at destination by local authority;
7.In addition to above general provisions, the relevant provisions of the customs department should also be followed.
Prohibited items by TAIWAN postal department:
1.the item or its package are or may cause damage to other mail, or postal equipment, or harms the courier safety;
2.Package are sealed with metal buttons or other sharp edges, which may hamper mail processing;
3.Flammable, explosive or other dangerous items. But not include the items which has transportation permission from specific government department, and those items must in special packaging;
4.Live animal. Not included bee, silkworm, leech or other insect sent by registered &research institution;
5. Radioactive materials;
6.Opium, morphine and other narcotic substances. But not included the item which has transportation permission from specific government department, like court, hospital, police station and etc;
7.Obscene articles or antisocial items. But not included the item are use as evidence in court, or items has permission from specific government department;
8. Items which are prohibited at destination by local authority;
9.Items which are prohibited by specific government department at TAIWAN. But not included the items are use as evidence in court or has permission from specific government department;
10. Lottery or any relevance poster of lottery. But not included the items are use as evidence in court or has permission from specific government department;
11. Other items are prohibited by laws and regulations.