How can I make up the information of the transfer order if the parcel has been delivered to the warehouse?

1. Login

After opening Lotusgoo 's website, members log in and click on the "Membership Center" on the homepage.



2. Supplementary information

Enter the "Member Center" page, find the "International transfer" - "Submit order" confirmation click to supplement the information of the pre-transfer goods, be sure to enter the correct and effective logistics tracking number, confirm the submission.




Tip:

Currently, Lotusgoo offers a 60-day free storage management service for goods/parcels that have been in storage for more than 60 days and have not yet contacted Lotusgoo for further processing. By default, Lotusgoo will treat goods/parcels as abandoned by users and authorized by users to be handled separately by Lotusgoo . Please pay attention to timely submission of waybills to avoid losses.

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